Month: May 2020

I am notoriously terrible, amongst friends and family, at serialized media. I don’t watch a lot of television, nor do I watch many movies that have prerequisite viewing, and there are only a few podcasts that I spend a lot of time with.

So I surprised myself by spending today listening almost entirely to several podcasts rather than music, including this excellent interview of Craig Federighi by Federico Viticci. You can tell the team building cursor support into iPadOS 13.4 spent a long time dialling in how it should snap to elements, and really thinking through the cursor experience from the ground up.

Update: In this interview, Federighi says that Microsoft is working on trackpad support for its Office apps — something they didn’t get for free with the iPadOS 13.4 update because of a custom text rendering engine. Tom Warren of the Verge has now confirmed that those updated apps will be available by autumn.

Dithering is a new podcast of thrice-weekly fifteen minute episodes from John Gruber and Ben Thompson. Unlike most podcasts, it is not ad-supported — it’s $5 per month, or $50 per year. In the interests of full disclosure, I was provided a promo code to take a listen, and I worked my way through the back catalogue today. The short episodes keep conversations lively, and each one really is just fifteen minutes long. Terrific branding, too. If you, like me, struggle with ultra-long podcasts, this is a great option; I’d give it a shot, if I were you.

Over the past couple of weeks, Zoom has been making some security improvements at impressive speed, culminating in the acquisition, announced today, of Keybase. It’s probably good news for Zoom users; it’s not great if you’re a Keybase user.

Rob Pegoraro tweeted about those improvements this morning:

I am legit impressed by how quickly Zoom has worked to address serious concerns about its service. Meanwhile, I’m sure somebody at Google is working on a pitch deck for the next rebranding of its messaging strategy.

And guess what? He wasn’t far off. Dieter Bohn, the Verge:

In October of last year, Google hired Javier Soltero to be the VP and GM of G Suite, its set of office apps and — importantly for today’s news — Google Meet and Google Chat. Now, the company is putting him in charge of yet another set of products: Messages, Duo, and the phone app on Android.

The move puts all of Google’s major communication products under one umbrella: Soltero’s team. Soltero tells me that there are no immediate plans to change or integrate any of Google’s apps, so don’t get your hopes up for that (yet). “We believe people make choices around the products that they use for specific purposes,” Soltero says.

Sure: Google has six different messaging apps because they like to provide choice, and definitely not because these apps were all developed independently by different teams who cannot get together to build a single app because the discussion about merging messaging clients is, itself, split across the company’s portfolio of messaging apps.

Tim Bradshaw, Sarah Neville, and Helen Warrell, Financial Times:

Contract documents obtained by Tussell, a data provider on UK government contracts and expenditure, and shared with the Financial Times, show that the London office of Zuhlke Engineering, a Switzerland-based IT development firm, has been awarded a new multimillion pound contract by NHSX, the state-funded health service’s digital innovation arm. The six-month contract to develop and support the Covid-19 contact tracing app is worth £3.8m and was due to begin on Wednesday, the documents show. 

The contract includes a requirement to “investigate the complexity, performance and feasibility of implementing native Apple and Google contact tracing APIs [application programming interfaces] within the existing proximity mobile application and platform”. The work is described as a “two week timeboxed technical spike”, suggesting it is still at a preliminary phase, but with a deadline of mid-May. An application programming interface is the means by which software developers access certain functions of a device’s operating system.

This comes just days after the NHS revealed how its contact tracing app will work and attempted to alleviate privacy concerns about its centralized design.

Given that Apple and Google’s API isn’t available yet, it is unsurprising that jurisdictions around the world have built their own contact tracing apps. Many, including Alberta’s, are forks of Singapore’s open source TraceTogether app. France and the U.K., meanwhile, opted to create their own from scratch, and that has tradeoffs. Apps that do not use the system exposure notification API have limited functionality — for example, the FAQ for Alberta’s app says:

The app has been developed to disable the automatic screen lock timer. This means your phone will not automatically lock while the app is open. If you need to use other apps, just remember to switch back to the ABTraceTogether app once you’re done.

Requiring that users remember to foreground an app which kills their battery is not an effective strategy. The NHS says that its own app must exchange a token with another user at least every thirty minutes for it to remain running in the background. Among the many questions facing Apple and Google about their API is how many regions will switch their apps to it when it becomes widely available later this month.

Joseph Cox, Vice:

“The app is ‘working’ for tens of thousands of people,” Tim Brookins, CEO of Proud Crowd, which designed the app called Care19 on behalf of North and South Dakota, told Motherboard in an email. “There are some cases, many in early versions of the app, where we missed more visited places,” he added. Brookins also works at Microsoft.

[…]

Brookins explained that the phone decides what sort of location data to gather, be that cell tower or otherwise, based on what is available. “It heavily favors cell tower and wifi sniffing as those are the lowest power options by far.”

“However, there is no way the phone will wake up every five minutes and spin up the GPS. It would drain your battery. So this is a good example of where we could miss a visit. If a farmer in the country drives to visit his neighbor farmer and neither has wifi, we will likely miss it. However, most commercial places you would visit would be in a place where there is some wifi spots, etc… so it isn’t very common,” he added.

[…] The North Dakota page announcing the app reads, “It will incorporate the joint Bluetooth proximity tracking technology that Apple/Google announced to be released mid-May.”

Beyond an app that may miss some data points, experts argue that an application by itself will not be enough for effective contact tracing. That will also require a large amount of human labor alongside a technological solution.

Contact tracing apps can be a useful tool, but only if they are accurate and consistent, and allow further action to be taken by human contact tracers. For privacy, performance, and efficacy, it is far preferable to use Apple and Google’s implementation — but even that can only be of assistance to a human being.

One of the few Apple keynote moments that has forever been lodged into my brain is the introduction of Mac OS X Leopard’s visual interface refresh at WWDC 2007. A year prior, Apple had previewed Leopard but said that they would be keeping some features secret for a little while to prevent copying — a playful jab at Microsoft, as it was struggling to ship Windows Vista at the time.

Anyway, it turned out that only a couple of new things were shown at WWDC 2007 since Apple was also trying to ship the iPhone by the end of June that year, and the new desktop design was the highlight.

But, when Steve Jobs showed it for the first time, the audience did not break into applause. After a couple of seconds of silence, they started laughing — not a typical reaction to a new feature shown at an Apple keynote presentation. One reason for that could be because, at that time, some builds of Microsoft’s glassy-looking Vista had a photo of grass set as the default wallpaper. Apple chose to introduce Leopard — which featured a translucent menu bar and reflective glass dock — with a similar photo of blades of grass.

Jobs justified the change by saying:

We’re not having the usual blue pattern because what we found out is that nobody uses it. Everybody puts their own digital photos on things now; and, so, we have come up with a desktop that’s really more suited to your digital photos. We’ve picked this one — we thought it was nice — but you’ll pick your own and throw it up there.

According to Chris Hynes, that couldn’t be more true: Jobs took that picture — and several others that were included with Leopard.

Ben Collins, NBC News:

Well-organized, professional disinformation peddlers in the QAnon and anti-vaccination movements have gained new audiences during the coronavirus pandemic by coalescing around two primary boogeymen: Bill Gates and 5G towers.

[…]

Brian Keeley, a professor at Pitzer College in California who studies why people believe in conspiracy theories, said that some people in times of crisis look to far-fetched ideas with simple answers for complex problems.

Providing a straightforward, extinguishable enemy — whether it’s a well-known celebrity like Gates, or a mysterious concept like the illuminati — gives conspiracy theorists hope, agency and power in a time of chaos. In reality, those recognizable, often mortal figures are simply a scapegoat for an act of God.

These people are, by far, an obnoxious minority. However, it is still distressing to see such a scientifically illiterate response to a conceptually easy situation: a highly contagious and lethal virus for which there is no vaccine nor cure requires that we reduce contact to reduce its spread. This is not a hard concept; I don’t understand the impulse to twist it into some cynical fiction when the reality is plainly obvious.

It certainly is not helped when conspiracy minded public figures take advantage of disinformation. Dave Pell:

On Tuesday, President Trump toured an N95 mask manufacturing plant, wearing goggles, but no mask, as the song Live and Let Die blasted in the background. At least we know metaphors will survive the pandemic. Many Americans won’t be so lucky. It’s not a hoax. It’s not fifteen cases going down to five. The same pattern of nonstop lies that has marked Trump’s years in office continues apace, but now the disinfo is not about his biography or political opponents. The lies about the virus are not just irritating, demoralizing, and frustrating; they’re deadly. During Trump’s checkered tenure, there’s been no moment when facts and science are more imperative than when it comes to the re-opening of America. What we’re getting is more of the same.

I cannot imagine how dispiriting it must be as a doctor or researcher, working diligently and with urgency, all while fringe beliefs and unproven miracle cures are being recklessly promoted by officials in positions of inherent influence.

Update: Appropriately and poetically, Kirby Ferguson has just finished the final cut of “This is Not a Conspiracy Theory”, which he began putting together about eight years ago.

Adam Satariano, New York Times:

With millions of us working from home in the coronavirus pandemic, companies are hunting for ways to ensure that we are doing what we are supposed to. Demand has surged for software that can monitor employees, with programs tracking the words we type, snapping pictures with our computer cameras and giving our managers rankings of who is spending too much time on Facebook and not enough on Excel.

The technology raises thorny privacy questions about where employers draw the line between maintaining productivity from a homebound work force and creepy surveillance. To try to answer them, I turned the spylike software on myself.

Via Christina Warren:

[…] Moreover, all it does is underscore that you don’t trust your employees and encourages employees to use workarounds to avoid surveillance.

But what really gets me is that in the modern work era, employees are frequently encouraged to bring their own devices to work. Meaning, I’m paying for my own equipment. And that comes with a tacit expectation we work more off hours. Imagine paying to be spied on!

Finding loopholes is ultimately what Satariano did:

By the end, I found myself trying to cheat the Hubstaff system altogether. As I write this at 11:38 a.m. on April 24, I am about to get some coffee and spend time with my cooped-up kids. But I plan to leave a Google Doc open on my computer that Hubstaff can screenshot to make it look like I was doing work.

Aside from how creepy, intrusive, and ineffective surveillance technologies like these are, I cannot imagine that anyone will actually sift through employees’ work sessions to verify that the report is accurate. All the data collection in the world cannot replace trust, but it can destroy it.

This will be the first WWDC that I will attend, mostly because of the typical cost of going to WWDC; I imagine many people will be first-timers for the same reason.

WWDC is not simply about the keynote, the labs, or the awards, though — the vibrant community is something that, as far as I’ve heard, is hard to replicate elsewhere. There is also a very real possibility that future conferences may hew closer to this format than the single-city festival of years — decades — past.

Like so many things right now, WWDC 2020 will feel bittersweet. No doubt it will be the best-attended Apple developer conference ever, but can the in-person community be replaced with webcam get-togethers? It seems unlikely, but let’s make the most of this chaotic situation anyhow and try.

Music industry revenues in 2019 tell a story of something like a comeback. The upward slope of the chart is almost entirely due to streaming services like Spotify and Apple Music. In 2010, subscription services represented a little over $212 million in U.S. sales — just three percent of all sales that year. In 2019, paid subscriptions brought in nearly $6 billion dollars in the U.S. and, for the first time, consumed over half of all spending in the country.

In music industry terms, then, 2010 is a lifetime ago. The iTunes Store may have been seven years old by that point, but nearly half of U.S. sales were still delivered in the form of a compact disc — and they were generating only a quarter of the revenue they did ten years prior. Almost nobody was spending over a hundred dollars a year on music, but streaming services today have convinced millions of people to spend ten bucks a month for a seemingly infinite selection.

It is remarkable, isn’t it? But paid streaming services are not the product of record industry brilliance. In fact, the most clear lineage can be traced back to websites that were repeatedly accused of destroying the possibility of artists making a living. Ironically, the world’s greatest libraries of digital music were created by loose groups of thieves and pirates.

And it all started with a pig-themed website — but I will get back to that.

The battle against unauthorized duplication is effectively as old as the ability to make audio recordings, but it predictably ramped up as equipment and techniques became widespread. The “Home Taping Is Killing Music” campaign in the U.K. was a response to a rise in sales of blank cassette tapes in the 1980s, a decade which also saw British music sales grow by 270%. The internet and the widely-used MP3 file format certainly made it easier to facilitate copying, but it wasn’t until the creation of Napster in 1999 that it became easy — user friendly, one might say.

In a story straight out of that era, my first memory of Napster was in the basement of a friend’s house, watching him download a copy of Eminem’s “The Real Slim Shady” over his cable internet connection. I had dial-up at home, but that did not stop me from trying to acquire Rob Dougan’s “Clubbed to Death” as featured on the soundtrack for the “Matrix”. I did not realize that the song was over seven minutes long; it took over an hour to complete the seven megabyte transfer during which time, I might add, nobody in my household could use the telephone.

Steve Jobs was absolutely right when, during his introduction of iTunes in 2003, he excoriated software like Napster for its unpredictable transfer speed, lack of metadata, and mystery files. Plus, he said, it’s stealing.

Here’s the thing: in order to discuss the extraordinary influence of file sharing on today’s legal music streaming services, we must first acknowledge its murky ethics and dubious legality — so let’s get that out of the way. Studies of prolific music pirates find that they tend to purchase the most music. However, it is still illegal in many jurisdictions to acquire otherwise-paid files without permission, and it would be better for artists if all illicitly-acquired music were instead paid for. Subscription-based streaming services may have fixed the legality problem that Jobs identified, but many of the other issues he highlighted were sorted out well before the launch of Apple Music, or Spotify, or even the iTunes Store.

First: quality. It is a mistake to assume that file sharing is an anarchic collection of individuals ripping music with slapdash quality. In reality, most new music leaks come from a relative handful of individuals connected to Scene topsites. These are servers and message boards maintained by small groups, each of which aims to be the first to produce and distribute what will become a canonical rip of a new album, for example. They have rules and standards for file quality and naming conventions, and any deviation opens the door for a different group to nuke the release and replace it with a compliant copy. The files created by Scene groups trickle down throughout the web and make their way onto public BitTorrent trackers and music blogs — these used to reliably and inexplicably be Blogspot blogs, but many are now a part of the estimated 35% of the web that is powered by WordPress.

Of course, even if you have high-quality copies of each track labelled according to a standard, you still need a reliable and fast way to download them. And the Scene files lack something else, too: this process is very efficient, yes, but it also feels mechanized, without any sort of community spirit. I know I’m writing this about mass copyright infringement, but there is a spark to a group of passionate fans that is missing from mainlining Scene releases.

Enter Oink — or, to use its full name, Oink’s Pink Palace. Launched in 2004, just one year after the iTunes Store, Oink was a BitTorrent tracker that happened to catalogue an impressive collection of music, from decades-old recordings to albums that were not yet released. Or so I’ve heard — a friend of mine promised to invite me around the time that the site was forcibly shut down.

I cannot explain from firsthand knowledge what Oink was like, but former users recall that it was a discerning and exciting place for people who loved music. This was a site built by fans for fans. Trent Reznor was a memberappropriately enough — comparing it to “the world’s greatest record store” and deriding iTunes for “feel[ing] like Sam Goody”.

Oink lasted all of three years, until 2007, when European authorities shut it down. The mourning quickly turned into action, though, and a handful of similar torrent trackers took Oink’s place within hours. No website could truly replace Oink, but its closest spiritual successor was a place called What.cd.

Like Oink, What.cd was an invitation-only BitTorrent tracker with a focus on music. I suppose it’s worth clarifying that What.cd — like Oink and any other torrent tracker — did not actually host any music files. Trackers only keep track of which users have what portion of some file or set of files, and facilitate the transfer of data between users, but they do not actually contain music files.

Despite this, What.cd could accurately be described as the world’s greatest collection of recorded music. Like Oink and Scene rippers, users were required to abide by strict guidelines: only a handful of file formats were allowed, and all tracks were required to be correctly tagged and titled. Rips were only allowed from some sources — CDs and files from online music stores were preferred, and users could also apply to be allowed to upload vinyl rips, so long as they could prove their competence. Users were also required to maintain a good ratio of data uploaded to downloaded; you couldn’t just take any album you wanted without continuing to share it. And album rips that went a long time without anyone sharing them were automatically removed.

It wasn’t just the sheer volume of available albums, but the variety. There were releases from Canadian indie bands unheard-of outside of their hometown’s college radio scene; there were recordings of Nepalese folk singers. There were, of course, copies of every popular record you can imagine, in versions you’ve never heard of. Want the deluxe edition of some record with bonus tracks only sold in Japan? An instrumentals-only version? An original copy of a record only generally available in its remastered form? A specific vinyl pressing? In all likelihood, you would find it in What.cd’s catalogue, with artists’ releases organized just as well as on Discogs.

It’s hard not to see the influence of What.cd and Oink before it on the streaming services of today: of course in the sense of limitlessness and possibility, but also in how easy they are to use. Even the way albums are grouped and organized feels a little inspired by private torrent trackers.

But there remain obvious differences. Most notably, streaming services’ contracts are subject to the unique whims of the record industry, so there are gaps in the catalogue. I’m a huge fan of the Gun Club, but three of their most notable releases — “Miami”, “The Las Vegas Story”, and “Mother Juno” — are not available on Apple Music in Canada, despite the inclusion of cover art for all three in the thumbnail for the “Essentials” playlist.

Locally-stored files from these streaming services, meanwhile, are encumbered by DRM, which means backup copies may not work at some point in the future. That’s understandable for services predicated on users paying a monthly access fee, but it is nevertheless a limitation on their longevity.

Also, streaming services have a limited number of versions of each album: the original release, or perhaps a deluxe edition or a remaster, any of which might be available in clean and explicit variants.1 I’m not sure if it is the responsibility of artists or labels to provide different versions, but the result from my perspective is the same. Songs exclusive to special editions sold in other countries are missing from streaming services, as with vinyl-only and many hidden tracks.

My use of What.cd wained after I subscribed to streaming services — first, Spotify, and then Apple Music. But I liked that it was there for those times when there was a limited-pressing, old, obscure, or otherwise unattainable record. It was one of the few places where anything like this was possible — you knew that you were getting an entirely-correct, fully-labelled, high-quality copy of something that doesn’t exist outside of vaults and archives.

And then, on a day in November 2016, it all came to an end. What.cd dodged the spotlight of several high-profile leaks — ostensibly unpublished J.D. Salinger stories, a Radiohead track that may have been leaked by the band itself, and a copy of Microsoft’s forensics tools, to name a few examples — but the law caught up. At the time of its closure, What.cd had millions of members and tens of millions of songs; it was a massive hub for piracy, but also the greatest music community that has ever existed.

As I wrote earlier, it seems that streaming services learned lessons from private torrent trackers like What.cd. I only wish they would lift more ideas that these trackers pioneered. Over the course of researching for this piece, I came across a eulogy written by Nikhil Sonnad for Quartz after the site was shut down:

“Collages” were one of What’s best features. Users arranged lists of albums on the site into useful categories like “Intro to free jazz” or “Bands with a male and female singer.” These were indispensable sources of musical discovery.

Shared playlists are common on streaming services, but they are song-oriented; they don’t work very well for albums or groups of albums.

There’s an important caveat to this issue of legality, though: The site offered much that is unavailable via legal channels, even to those willing to pay. There were the albums that weren’t available anywhere else.

This is not an exclusive problem with streaming services — no digital music store that I know of has as extensive a catalogue as What.cd did. There are certainly various licensing and contractual issues preventing some artists and albums from appearing in some or all legal online music repositories. But it would be a net benefit to have as many of these works as possible catalogued and made available. There are old, limited-pressing records that surely should have the option of wider availability. One of just fifty total copies of the only Jokers Wild album, with David Gilmour of Pink Floyd, is currently being offered on Discogs for €6,000. There’s no great reason why that record should only be heard by those wealthy enough to pay thousands of Euros.2 Kanye West’s 2016 release “The Life of Pablo” is generally available, but only in its final form — the iterations released in the months prior no longer exist outside of the hard drives of those who hoarded them. More people should have the opportunity hear the way the songs were very publicly tweaked and adjusted.

A limited selection of releases is a relic of the choices of these services and the music providers, but it doesn’t have to be this way: there is virtually unlimited space, and it isn’t impossible to organize multiple releases of the same record in a logical manner. Oink and What.cd demonstrated how to do that.

The reason some releases are not available online is surely down to artist preference, and that is understandable. It’s one of the key differences between What.cd and legitimate services: with the former, the artist didn’t get a choice, for better and for worse. That choice should be respected by streaming platforms.

It’s not the only aspect of private trackers that Apple Music and Spotify will find difficult to replicate. While they may offer lossless streaming in the future, it is not likely that either will offer files unencumbered by DRM, which means that users’ music collections are only theirs so long as they keep paying. And, of course, different streaming services don’t work well together, and it’s not easy to transfer a collection from one to another.

But, most of all, legitimate services will struggle to replace the community that grew naturally within What.cd. It was a place willed into existence by people who truly love music, not something that labels constructed to attract customers, and it was held together by that community. Some digital music services have tried to create similar connections — Apple Music and Spotify users can share their playlists, and iTunes users of the past could do the same with iMixes. Apple, in particular, has tried a little too hard on two separate occasions to turn music into a social network, with little success.

Make no mistake: I understand the legal and ethical ramifications of torrent trackers and file sharing. I would vastly prefer to pay artists — and it’s just the right thing to do. It was merely a perk that What.cd was free, but I do not see that as its defining characteristic. If it were a legitimate streaming service, but was otherwise exactly the same, I would have paid many times the amount of my current Apple Music monthly subscription. That’s how good it was.

I see a lot of the DNA of private torrent trackers in streaming music. It is a welcome development to be able to discover new music without any financial risk — to be able to take the plunge into an artist’s back catalogue, their influences, and those they have influenced in turn, without incurring wildly spiralling costs.

If you’ve arrived at the deep end of this essay confused about the dubious ethics of being influenced by pirates, here’s one small piece of advice you can take away from them that does not require you to part with a piece of your soul: try new things. You can be a picky eater, fussy about the books that you read, and extremely specific about what clothes you wear, but you have nothing to lose by listening to different music. Push yourself to complete entire albums that are from genres you don’t normally listen to. Lose yourself in an artist’s influences. Challenge yourself to listen to an artist’s discography, in its entirety, from their first record to their most recent. As with What.cd, it costs you nothing extra to listen to something new instead of something familiar. The only difference is that, now, the artist gets paid.


  1. One thing I desperately want from Apple Music is a toggle to allow me to only see explicit versions. Profanity is far less insulting to me than hearing gaps where words are supposed to be. ↥︎

  2. One of What.cd’s more interesting features was its request system. Users could pool bandwidth credits to reward the first person to upload a release, as a sort of bounty system. I recall the Jokers Wild request having one of the highest bounties; it was never filled. ↥︎

Casey Newton, writing in his excellent newsletter:

Facebook learned this lesson in 2018. The Cambridge Analytica data privacy scandal, along with outrage over Russian interference on the platform during the 2016 US presidential election, ravaged internal morale. This, in turn, made it harder for Facebook to recruit — with acceptances of Facebook job offers dropping as much as 50 percent in 2019. And it led to a series of high-profile denunciations from company co-founders, early employees, and top executives.

That’s what makes Bray’s exit so significant. It signals the arrival of a new moment in Amazon’s crisis — one of open dissent at the upper echelons of the company. Amazon famously asks employees on the losing end of an argument to “disagree and commit.” Bray suggests that at least on the subject of working conditions, high-level employees who disagree would rather clear out.

It’s not just what Bray said in his post, it’s what it means for Amazon: there is a fundamental problem at the company if an executive feels that the only way they can make a difference is to air observed ethical failures in public. Former higher-ups at Facebook clearly had similar impressions of their employer.

Madison Bloom, Pitchfork:

On May 1, Bandcamp waived its revenue shares for a second time. For a full 24 hours, the site directed 100% of revenue to artists in an effort to help musicians whose financial stability has been affected by the spread of COVID-19. Now, Bandcamp has revealed that $7.1 million was spent on the site that day.

What a terrific initiative. I picked up new records from Black Dresses and Elephant Tree, and I’m looking forward to the upcoming fee-free days in June and July. Many artists you know and love are on Bandcamp, so if they are releasing something soon or you were considering buying an old favourite, this is a good way to support them directly.

Tim Bray was, until Friday, a VP at Amazon Web Services. But he left that position due to Amazon’s poor treatment of warehouse workers and whistleblowers:

On the other hand, Amazon’s messaging has been urgent that they are prioritizing this issue and putting massive efforts into warehouse safety. I actually believe this: I have heard detailed descriptions from people I trust of the intense work and huge investments. Good for them; and let’s grant that you don’t turn a supertanker on a dime.

But I believe the worker testimony too. And at the end of the day, the big problem isn’t the specifics of Covid-19 response. It’s that Amazon treats the humans in the warehouses as fungible units of pick-and-pack potential. Only that’s not just Amazon, it’s how 21st-century capitalism is done.

Amazon is exceptionally well-managed and has demonstrated great skill at spotting opportunities and building repeatable processes for exploiting them. It has a corresponding lack of vision about the human costs of the relentless growth and accumulation of wealth and power. If we don’t like certain things Amazon is doing, we need to put legal guardrails in place to stop those things. We don’t need to invent anything new; a combination of antitrust and living-wage and worker-empowerment legislation, rigorously enforced, offers a clear path forward.

Don’t say it can’t be done, because France is doing it.

Bray is a tech industry legend; his employment at Amazon arguably gave them as much credibility as it gave him. It’s not every day that someone with such stature and ranking within a company feels compelled to give that up to write so freely.

Now that Apple’s entire laptop lineup uses keyboards that do not use the problematic butterfly mechanism, I wanted to point out the two articles that did the best job of raising awareness of its flaws.

Casey Johnston defined the genre in 2017 for the Outline (RIP):

Perhaps it’s true that less dirt gets under butterfly switched-keys. But therein lies the problem — when dirt does get in, it cannot get out. A piece of dust is capable of rendering a butterfly switch nonfunctional. The key won’t click, and it won’t register whatever command it’s supposed to be typing. It’s effectively dead until someone can either shake loose the debris trapped under it or blow at the upside-down keyboard Nintendo-cartridge style. Meanwhile, Apple quietly put up a page with instructions expressly to try and help people with dead butterfly switch keys.

The next piece came from Joanna “Stn”, writing in the Wall Street Journal about a year ago:

Nop, I havn’t fogottn how to wit. No did my dito go on vacation.

You s, to sha th pain of using an Appl laptop kyboad that’s faild aft fou months, I could only think of on ida: tak all th bokn ltts out of my column. Thn I alizd that would mak th whol thing unadabl. […]

Why is th baking of my MacBook Ai kyboad so insanly maddning? Lt’s tak a tip down Mmoy Lan…

Stern’s article was the first that included a statement from Apple that publicly acknowledged the issue, quoted here with the full alphabet intact:

“We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry,” an Apple spokesman said in a statement. “The vast majority of Mac notebook customers are having a positive experience with the new keyboard.” If you have a problem, contact Apple customer service, he added.

A class-action lawsuit is underway in California; millions of people bought MacBook models equipped with butterfly keyboards and will be hanging onto them for years. Taika Waititi took the time during the press conference for his first Oscar win to talk about how bad the keyboards are. You, reader, know all of this because you follow this stuff closely, just as you know that this problematic keyboard is now a thing of the past. But this will have repetitional repercussions for years to come.

I am sure that there is an interesting story behind why this keyboard shipped in the first place, when Apple began noticing widespread problems, and why it took over three years to revert to a known good keyboard switch.1 There is no doubt that Apple surely recognized problems on its own, but so much credit for raising public awareness of the issues must be given to Johnston and Stern.


  1. I love stories. There are many secure ways to contact me↥︎

Apple PR:

Apple today updated the 13-inch MacBook Pro with the new Magic Keyboard for the best typing experience ever on a Mac notebook and doubled the storage across all standard configurations, delivering even more value to the most popular MacBook Pro. The new lineup also offers 10th-generation processors for up to 80 percent faster graphics performance and makes 16GB of faster 3733MHz memory standard on select configurations. With powerful quad-core processors, the brilliant 13-inch Retina display, Touch Bar and Touch ID, immersive stereo speakers, all-day battery life, and the power of macOS, all in an incredibly portable design, the new 13-inch MacBook Pro is available to order today, starting at $1,299, and $1,199 for education.

Joanna Stern:

Also, yay for 256GB! Love that this is now the base storage.

In the last year-and-a-half, the starting price for a 256 GB MacBook Pro with a Touch Bar has dropped $500 in the United States. As with the 16-inch MacBook Pro, the Touch Bar has been shortened to accommodate a physical escape key, and the keyboard has returned to an inverse-T arrangement for the arrow keys.

The last several months of MacBook updates have rolled back the worst aspects of the 2016-era models, while losing none of their gains. The Touch Bar’s relevance may still be a personal preference for many, and I know a lot of people were hoping for a 14-inch model to match the size increase of the bigger MacBook Pro, but you can now buy an Apple laptop without reservations or asterisks. The last three years have been embarrassing in that regard; but, now, things seem to be back on track.

Ryan Mac, reporting for Buzzfeed News on Tuesday:

After an 18-hour span on Twitter, in which he blocked at least one prominent doctor, exchanged tweets with a far-right influencer, and demanded that the US be set “FREE,” Tesla CEO Elon Musk did what he does best. He doubled down.

On a call with analysts and investors following the company’s quarterly earnings announcement, Musk bashed government officials and the Bay Area counties’ shelter-in-place orders, overshadowing what was otherwise a positive quarter for the electric car maker.

“The extension of the shelter in place or frankly I would call it ‘forcibly imprisoning people in their homes against all their constitutional rights’ — that’s my opinion — and breaking people’s freedoms in ways that are horrible and wrong and not why people came to America or built this country,” Musk said in response to a question from an analyst about the company’s liquidity. ”What the fuck? Excuse me. Outrage. It’s an outrage.”

That was Tuesday and Wednesday; today, Musk decided to end his week on a similar note. Timothy B. Lee, Ars Technica:

Tesla’s stock is down sharply in Friday trading. One likely reason for that: CEO Elon Musk tweeted that “Tesla stock price is too high imo.”

Randall Colburn, AV Club:

Musk, mouth dripping with bong juice, also announced that he will be “selling almost all physical possessions” — the farting unicorn mug, too? — as well as his house, which apparently used to belong to Gene Wilder. “It cannot be torn down or lose any its soul [sic],” he continues, meaning Wilder’s ghost has absolutely threatened to haunt his ass should anything happen to it. Musk says he will now devote himself to “Mars and Earth,” to which we say, please, go to Mars, there’s no Twitter there.

In between these cringeworthy tweets, NASA announced that Musk’s space exploration company, SpaceX, was one of three private companies that would be producing a lunar lander, and I am sure they are delighted by all of the attention he’s getting.

Norbert Doerner, developer of NeoFinder:

If you connect an iPhone or iPad to your Mac, and use Image Capture to transfer the photos you took with the device to the Mac, you have the option to convert the HEIC photos taken by iOS to more standard JPG files. This requires you to uncheck the “Keep Originals” option in the settings for that iOS device, as shown here.

Apple’s Image Capture will then happily convert the HEIF files to JPG format for you, when they are copied to your Mac.

But what is also does is to add more than 1.5 MB of totally empty data to every single photo file it creates!

Doerner describes this bug as “disturbing” and “able to quickly fill your macOS volumes”, which seems like a wild exaggeration. It is hugely embarrassing to have a years-old bug like this in such a simple piece of software, but the possibility of it filling drives is, to put it mildly, an edge case.

Tim Hardwick, MacRumors:

NeoFinder developer Norbert Doerner, who originally discovered the bug, informed MacRumors that the same issue affects nearly all Mac apps that import photos from cameras and iOS devices, including Adobe Lightroom, Affinity Photo, PhaseOne Media Pro, and Apple’s legacy iPhoto and Aperture apps.

The reason is said to be because the bug is located inside Apple’s ImageCaptureCore framework, which is a part of macOS that all developers must use to connect to digital cameras. The only app that isn’t affected is said to be Apple’s Photos app, which uses other undocumented APIs to talk to iOS devices.

I suspect very few people at Apple use anything other than Photos to transfer images from their iPhones, and it shows. For those who use any other application, however, this is a the kind of relatively minor bug that has lasting consequence.