Month: April 2014

Insightful article from Brad Stone and Ari Levy, for Bloomberg Businessweek. There’s something worrying about the new Dropbox direction, though:

After a months-long search, the company recently added a chief operating officer, former Google executive and Motorola CEO Dennis Woodside. Dropbox has also added a prominent fourth member to a board of directors that Houston has until now kept small — Condoleezza Rice. The former secretary of state’s consulting firm, RiceHadleyGates, has been advising the startup on management issues for the last year. Now she’ll help the company think about such matters as international expansion and privacy, an issue that dogs every cloud company in the age of Edward Snowden and the NSA. “As a country, we are having a great national conversation and debate about exactly how to manage privacy concerns,” Rice says about her new position. “I look forward to helping Dropbox navigate it.”

Rice was the American National Security Advisor from 2001 until 2005, and was Secretary of State thereafter until 2008; she was therefore one of the people who helped craft the eavesdropping laws and strategy that form the backbone of the “great national … debate about … privacy”. To my knowledge, she has not changed her views on these issues, nor publicly disagreed with warrantless wiretapping or other anti-privacy policies. Now she’s advising Dropbox on privacy. That’s worrying.

Good news from MacRumors’ Richard Padilla:

Apple seems to be testing a new notification feature in its Maps application, based on a report and screenshots captured by a MacRumors reader.

The user reported an error to Apple in the Maps app on April 6 and was given an option to receive a notification when the issue was resolved, with Apple sending a push notification on April 8 indicating the problem had been fixed.

This is a great start to letting users know that their problems are being looked at and resolved. However, there remain longstanding problems, such as Redwood Meadows Golf Club appearing roughly forty kilometres away from where it should be (I reported this in July 2012), and the entire city of Belgrade being shafted. Some of the other issues I noted in my iOS 7 review have been fixed, however, so all it takes is writing an article which then gets picked up on TechMeme and Daring Fireball. Easy, right?

I’m an on-again-off-again Mailbox user; one of the reasons I’m currently using the default iOS Mail app is due to a lack of a Mac version. While the emphasis on “Inbox Zero” is a little irritating, I do enjoy the inbox-as-todo-list metaphor. For me, at least, this is usually the case.

Happily, there’s lots of big news from Dropbox today, kicking off with a version of Mailbox now available for Android, and a beta of the app for Mac. The Android app looks great (that article from Ellis Hamburger is chock full of great insidery stuff about Mailbox, too), while the Mac app is a beautiful complementary product. It might be enough to get me to switch back on iOS.

Also new in the entire Mailbox suite are a host of automation tools, which Ellis Hamburger smartly describes:

Let’s say you’re included in an office email chain welcoming a new employee. It’s probably the right thing to do to say hello to your new colleague, but at that point, who needs to see each and every reply? Most people would archive the thread, and then sigh as it returned to their inbox with each and every reply-all.

Automation tools like these tend to come from a very earnest intent, but often lack the sophistication and nuance of an actual human being. Therefore, they tend to replace the problems they solve with new ones. Given the intelligence of Dropbox and Mailbox, however, I’m optimistic.

Dropbox is also releasing an intriguing new app called Carousel, which is essentially a dedicated app for Dropbox’s existing Camera Roll feature. In a hilarious promo video, it appears that Dropbox intends for you to add all your photos to the app, including those from analog sources. I’m excited to see how that works.

After all this, it’s even more weird to me that Box is the online storage company currently going through the IPO process.

Smart take from Rene Ritchie of iMore:

There won’t be another iPhone, not even if Steve Jobs were still running Apple, not for many years to come. But there will be many, many things that, taken together, make the iPhone much more valuable. There won’t be anything as big as the iPhone but there will be things that, taken together, make the iPhone bigger.

I’m sure you’ve seen the news about this, so it seems a little redundant to restate just how catastrophic this flaw is.

That said, I’ve seen a fair amount of speculation that this bug was either used or even introduced by the NSA. Apparently, honeypots have seen activity related to this bug, so it was at least a little bit known prior to its disclosure earlier this week; therefore, it wouldn’t surprise me if it were one of the (likely many) vulnerabilities used by intelligence agencies. However, it appears to be an honest bug that has been present in OpenSSL’s heartbeat implementation since day one. That raises questions of its own regarding the safety and reliability of the open source critical security tools that form the backbone of the web, but it does not indicate malicious intent.

See also OpenSSL’s commit to fix the bug.

Great new “bonus” edition of Kirby Ferguson’s excellent Everything is a Remix series explaining the shitty entity of the patent troll.

As a non-lawyer idiot on the internet, I still think parts of the proposed American legislation don’t go far enough. Patents — especially technology patents — should be valid for much less time than they are currently. Additionally, there should be a requirement for filed patents to be used in a real-world product within a certain number of years; if the patent goes unused after this time, it becomes invalidated. Sort of a reverse of “patent pending”.

I haven’t received the new profile layout yet, but based on those who have, it looks substantially more complex and intimidating than Twitter really is. I’ve seen some people comparing the new layout to Facebook’s profiles; that’s not encouraging.

Still, as someone who enjoys Tweetbot, I won’t see this redesign.

In January 2013, James Vincent of TBWA/Media Arts Lab — Apple’s ad agency — wrote a pretty brutal email to Phil Schiller suggesting that Apple reconsider much of their internal corporate culture (capitalization [sic]):

we understand that this moment is pretty close to 1997 in terms of the need for advertising to help pull apple through this moment.

Schiller didn’t like that at all:

This is not 1997. Nothing like it in any way.

Scathing.

The timing of these emails — considering turnaround time — suggests that these are the kinds of ads that were being discussed as being insufficient and a bit wet. Shortly after, the impeccable “Photos Every Day” ad aired, followed by the equally wonderful “Music Every Day”. I’d say Schiller got his wish for a drastically better campaign.

Update: Apparently, Media Arts Lab encourages entirely lowercase emails.

Great article from Michael Lopp:

I started this piece at the San Francisco airport. I wrote the majority of it in the city of Leicester. I found the ending sitting in the park at Soho Square, and I finished it somewhere over northern Canada at 32,000 feet. That’s five days. That’s 5,654 miles and counting. This might not be your travel life, but these could be your travel tips.

I don’t get to travel much, but when I do, I follow much the same carry-on-only, crazy-organized strategy. It saves stressing over whether your bag made the connecting flight, whether you forgot to pack something, and — for those of us who prefer trains over planes — a smaller bag means you won’t worry that someone is diddling with your luggage at the other end of the train car. It’s just a better way to travel.

Tony Konecny of Tonx:

As Tonx has grown we’ve added friends to the team, assembling top talents in green coffee sourcing, coffee roasting, software development, design, marketing, and customer service. One thing we lacked though was a dedicated production facility that would allow us to continue growing and improving. Getting there meant either raising a serious wad of venture capital (no picnic!) or finding a partner in the industry that shared our values and ambitions.

With Blue Bottle, we have found a more established company that still has an innovative startup culture, continues to evolve, and is dedicated to improving people’s experience of coffee on an ambitious scale. And they have resources we could only dream of.

Huge and great news for Tonx. While I wasn’t necessarily a fan of the coffee I received, Tonx’s beans are still far better than almost anything else you can buy; I’m just spoiled. Blue Bottle’s roasting expertise and Tonx’s pioneering distribution sounds like a great combination to me.

Syreeta McFadden for BuzzFeed:

I don’t know when the first time was I learned that I was ugly. Or the part where I was taught to despise my dark skin, or the part where my mother’s friends or old aunts yelled at us to stay out of the sun and not get so dark. I hear this from dark girls all the time. I don’t know how we were taught to see a flattened blackness, to fear our own shades of dark. I do know how we accepted the narratives of white society to say that dark skin must be pitied, feared, or overcome. There are overwhelming images of dark-skinned peoples in Western imagination that show us looking desperate, whipped, animalistic. Our skin blown out in contrast from film technologies that overemphasize white skin and denigrate black skin. Our teeth and our eyes shimmer through the image, which in its turn become appropriated to imply this is how black people are, mimicked to fit some racialized nightmare that erases our humanity.

Kelly Stout anthropomorphises a mobile banking alert service for the New Yorker:

Mobile Banking: Your $.99 transaction with ez budget was less than the $50.00 limit in your Alerts setting.

Me: Why did you text me if it was below my limit?

Mobile Banking: I thought it was amusing that you bought a budgeting app.

Eleven days ago, Brendan Eich took the CEO reins at the for-profit Mozilla Corporation. Due to two donations in favour of the Proposition 8 ballot initiative in California in 2008, there were immediate calls for his resignation. Today — just eleven days later — he has stepped down. But, while there was significant controversy when he was promoted, the reactions to his resignation have been just as fierce. Some see this as an assault on his freedom of speech; others consider the juxtaposition of the outcry for inclusiveness and the protests against Eich hypocritical. In reality, all parties freely expressed themselves; as a result, Eich was found to be unfit for the CEO position at Mozilla.

Let’s go back to 2008. Proposition 8 is placed on the California ballot, its full text reading:

Section I. Title

This measure shall be known and may be cited as the “California Marriage Protection Act.”

Section 2. Article I. Section 7.5 is added to the California Constitution, to read:

Sec. 7.5. Only marriage between a man and a woman is valid or recognized in California.

If successful, this text would be added to the State Constitution of California, establishing significant precedent against the right for same-sex couples to marry not just in the state, but across the US.

Owing to a substantial campaign and support from donors like Eich, the ballot initiative passed in November 2008. Same-sex marriage was now illegal and unrecognized in the state of California.

Jump cut to April 2012, when a Hacker News user noted one of Brendan Eich’s donations in favour of Prop 8 to the tune of $1,000. A second donation of $500 was also uncovered. Eich responded by defending his contributions, but did not elaborate or provide context:

If we are acquainted, have good-faith assumptions, and circumstances allow it, we can discuss 1:1 in person. Online communication doesn’t seem to work very well for potentially divisive issues. Getting to know each other works better in my experience.

Two years later, on March 24, 2014, Eich was appointed CEO of Mozilla. Again, his past donations (or, more specifically, the $1,000 one; the $500 one fell by the wayside for some reason) caught the eyes of the press and the broader tech community. Three board members resigned in the wake of his appointance, though the degree to which their resignations were caused by him remains unclear. In an interview with CNet, Eich opened up a little more than he did in 2012:

[W]ithout getting into my personal beliefs, which I separate from my Mozilla work … when people learned of the donation, they felt pain. I saw that in friends’ eyes, [friends] who are LGBT [lesbian, gay, bisexual, or transgendered]. I saw that in 2012. I am sorry for causing that pain.

Mozilla also affirmed their support of same-sex rights, while Eich publicly committed to maintaining Mozilla’s inclusiveness, regardless of his personal views. However, he stopped short of apologizing for the donation itself or attempting to set things right for the LGBTQ community.

Eich also continued to dodge why he made those contributions in 2008. He hasn’t clarified whether his views are for religious reasons, political reasons, or just because he finds two kissing dudes icky. But that’s his First Amendment right, and so is making a substantial financial pledge to reduce the rights of a segment of the population.

Eich’s right to his freedom of expression does not mean he is free from the consequences of that expression, however. Mozilla’s users and employees have First Amendment rights, too, and they have the right to disagree with Eich’s CEO-ship. Their board members also have that right, and have the right to exercise it if they feel the CEO is not meeting the expectations or goals for the company. As far as it has been reported, Eich resigned under his own accord. Kara Swisher, Recode:

In an interview this morning, Mozilla Executive Chairwoman Mitchell Baker said that Eich’s ability to lead the company that makes the Firefox Web browser had been badly damaged by the continued scrutiny over the hot-button issue, which had actually been known since 2012 inside the Mozilla community.

“It’s clear that Brendan cannot lead Mozilla in this setting,” said Baker, who added that she would not and could not speak for Eich. “The ability to lead — particularly for the CEO — is fundamental to the role and that is not possible here.”

She said that Eich — who created the JavaScript programming language, among other prominent computing achievements — had not been forced to resign by her or others on its board, which includes prominent Silicon Valley entrepreneur and investor Reid Hoffman.

“I think there has been pressure from all sides, of course, but this is Brendan’s decision,” Baker said. “Given the circumstances, this is not surprising.”

This is ethical capitalism in action: a company that prides itself on inclusiveness and which supports LGBTQ rights finds itself with a new leader that has made a financial commitment to opposing those values in private. Many people make it known that they oppose this decision. The leader realizes that either they go or the company’s reputation suffers. They resign. End of story.

Except, for a certain group of people, this isn’t fair. They claim Eich’s rights are being trampled on. Andrew Sullivan of the Dish promoted a reader’s comment to that effect:

This really frightens me. Eich may well be wrong – very wrong, in fact – but he has a right to his opinion, and the fact that the Internet threw a hissy fit certainly doesn’t justify firing him. There’s no freedom of speech if you can’t be employed while holding your opinion. And he even made it clear that he wasn’t going to change any of Mozilla’s benefit policies or the like! This wasn’t going to affect anybody in any way. This is entirely about his right to hold his opinion.

Sullivan himself opined:

The whole episode disgusts me – as it should disgust anyone interested in a tolerant and diverse society. If this is the gay rights movement today – hounding our opponents with a fanaticism more like the religious right than anyone else – then count me out. If we are about intimidating the free speech of others, we are no better than the anti-gay bullies who came before us.

Sullivan does make a good point: the hounding of Eich is unnecessary and unhelpful, as is the puerile name-calling I’ve seen on Twitter and comment forms. Aside from that, I disagree. As I made plain above, our freedom of expression does not absolve us of our accountability for those words or actions. Eich’s actions demonstrated a gross intolerance of the rights of LGBTQ couples, and we should not support the institutionalizing of the right to be intolerant. If Eich thinks that same-sex marriage is against his beliefs, that’s fine, even if you (as I) disagree with him. But, by making a commitment to impress that belief upon others, he created a situation where his freedom of expression trampled the freedoms and rights of others.

If Eich disagrees with same-sex marriage on religious grounds, that’s also his First Amendment right. But unless there’s a law requiring religious institutions to officially support same-sex marriages, his right to practice a religion is not infringed upon by their legality. And, again, I stress the critical difference between disagreeing with something and campaigning to write that disagreement into law. There is a direct path between Eich’s $1,500 donation and the pain of thousands of same-sex couples in California after Proposition 8 passed.

I also wish to stress that the discrimination of rights between same-sex couples and opposite-sex couples is not an issue with two equally valid sides. Remember: marriage isn’t just about love. There are tax benefits and medical proxy rights, to name just two rights that straight couples have enjoyed for centuries but have been unavailable to same-sex couples. There’s love, and that’s important, but there are tangible rights that are not shared by two otherwise-identical groups of people.

We are very lucky to enjoy a large number of rights. Let’s ensure we all have those rights, and that we exercise them for the best of all.

Brendan Eich, earlier this week, in an interview with the Guardian with the headline “Mozilla CEO Insists He Won’t Resign Over ‘Private’ Opposition to Prop 8”:

Giving interviews for the first time since he was announced as the new boss of Mozilla on 24 March, Brendan Eich repeatedly refused to be drawn on his stance on gay rights amid a widespread row over his $1,000 donation in support of the successful Proposition 8 ballot measure.

“So I don’t want to talk about my personal beliefs because I kept them out of Mozilla all these 15 years we’ve been going,” he told the Guardian. “I don’t believe they’re relevant.”

Kara Swisher reports today:

Brendan Eich, the well-known techie who has gotten swept up in a controversy about his support of California’s anti-gay marriage law Proposition 8, is resigning as CEO of for-profit Mozilla Corporation and also from the board of the nonprofit foundation which wholly owns it.

There’s been some chatter lately about the apparent hypocrisy of those who encourage inclusiveness not being inclusive when people like Eich express their views. It’s not hypocritical; there’s simply no reason to be inclusive of institutionalized discrimination. Eich was a poor choice to lead a company that so proudly proclaims its openness and inclusiveness.

Last year, WWDC tickets sold out in just over a minute, so this year, things are set up a little bit differently:

Developers can apply for tickets via the WWDC website (developer.apple.com/wwdc) now through Monday, April 7 at 10:00 a.m. PDT, and tickets will be issued to attendees through random selection. Developers will know their status by Monday, April 7 at 5:00 p.m. PDT.

Google has a similar lottery setup for I/O this year, too. This is probably the most fair way of dealing with the high demand.

Beautiful logo this year as well.

Interesting new app from the Times, unveiled last month at SXSW and available yesterday. Joshua Benton for the Nieman Journalism Lab:

In general, as one might expect or fear from a mobile experience (depends on your perspective!), the story presentation in NYT Now is more stripped down than on the web. This story on a laptop has four photos, a five-minute embedded video, and a link to an interactive. In NYT Now, it just has one photo. Even the mobile web version of the story comes with all those bells and whistles. (Also, no comments on NYT Now— you can’t read ’em and you can’t write ’em.)

NYT Now also includes morning and evening briefings, kind of like Mule Design’s Evening Edition experiment.

Another interesting difference between this app and the standard Times iOS app: this one isn’t in Newsstand. I don’t think that’s unintentional: this a different kind of news app, but also at play is the unattractive-to-publishers iOS 7 version of Newsstand.

In my mind, there are three possible acceptable ways of designing a connector, in descending order of preference:

  1. Most preferable is a round connector insertable in any orientation. Assuming you’re plugging your headphones into the correct port, you don’t have to rotate or adjust anything: they just work.

  2. Slightly less preferable, but still very acceptable, are reversible connectors. Connecting the MagSafe to your MacBook requires you to ensure that the cable is horizontal, but it doesn’t matter which way is up.

  3. Assuming the rounded connector is impractical for the number of pins and that the pins cannot be reversed, the connector should be shaped to be insertable in only one orientation. A FireWire connector can only be inserted into the port one way.

The existing USB connector is a terrible design, and it has long been overdue for replacement. Unfortunately, the 3.1 Type-C connector isn’t going to be introduced smoothly, as Ars Technica’s Andrew Cunningham explains:

Current USB protocols and connectors are so widespread that it’s difficult to say for sure how long it will take USB Type-C and USB 3.1 to replace them all. Computers with the nearly two-decades-old Type-A plug will be particularly slow to change, meaning that even if phones and tablets are quick to adopt USB Type-C connectors, we’ll still be using adapters to connect them to computers and chargers for some time to come.

At least the ball is rolling. The Type-C connector fits the third second qualification above so, while not perfect, it’s now an acceptable connector design, in my eyes.

Update: Thanks to Benjamin Esham for pointing out that this reversible connector is, indeed, reversible. I am an idiot.

Among the many, many updates in Windows Phone 8.1, the OS has gained its own contextual, voice-based search assistant, Cortana. The very-connected Tom Warren has a look inside its development:

Rival services like Google Now dig deep into data from devices, and while that’s often useful it can also be irritating in the form of non-stop notifications, or just scary that the system knows so much about you. To avoid this, Microsoft spoke to a number of high-level personal assistants — yes, actual humans — and found one that kept a notebook with all the key information and interests of the person they had to look after.

That simple idea inspired Microsoft to create a virtual “Notebook” for Cortana which stores personal information and anything that’s approved for Cortana to see and use. It’s not a privacy control panel, per se, but a list of everything Cortana knows about you.

Sounds like an intriguing mashup between the personal flavour of Siri and the contextual learning capabilities of Google Now, but with more flexibility.

The headline of this article leaves much to be desired, though:

The story of Cortana, Microsoft’s Siri killer

Remember how the Zune was the “iPod killer”, and the Surface was supposed to be the “iPad killer”? To be fair, Tom Warren has never used either of those phrases before, but how Cortana is a “Siri killer” is never explained. It just is, apparently. It certainly appears more capable in many respects, but it’s hard to call it a “killer” when it’s a feature of a mobile OS with a relatively small user base.

Regardless, I’d love to get my hands on a phone running 8.1.

Among the contents of this update, I spotted solid gold:

Fixes an issue that could cause the search and address field to load a webpage or send a search term before the return key is pressed.

I filed this as a bug on December 3, 2012; it was closed as a duplicate. For the past year and a half, I have spent significant time fighting with my address bar. In my limited time testing this, I believe this has been fully patched. I cannot describe how relieved I am that this has been fixed.

Update: In a day of use, this issue has been largely resolved, but I’ve seen the occasional premature activation still.