Brent Ozar ordered a Surface RT, and he loves the build quality. But, like a lot of the early reviews have mentioned, the software is woeful. Just take a look at the embedded videos.
It’s a shame, really. Between the crappy beta-level software and the miserable retail experience, it’s a real letdown for what should be a really promising product. The Metro UI is beautiful, and the product is incredibly well-built. But, and I seem to note this frequently for Microsoft products, there’s a lot of compromise to try to make the thing work with legacy software, byzantine enterprise environments, and edge-case scenarios. Ironic, for a “no compromises” product.