Will Oremus, writing for Medium’s OneZero publication:
But Amazon’s public image as a cheerfully dependable “everything store” belies the vast and secretive behemoth that it has become — and how the products it’s building today could erode our privacy not just online but also in the physical world. Even as rival tech companies reassess their data practices, rethink their responsibilities, and call for new regulations, Amazon is doubling down on surveillance devices, disclaiming responsibility for how its technology is used, and dismissing concerns raised by academics, the media, politicians, and its own employees.
While the outcome of that case remains to be seen, the complaint represents just the tip of the iceberg. The Amazon of today runs enormous swaths of the public internet; uses artificial intelligence to crunch data for many of the world’s largest companies and institutions, including the CIA; tracks user shopping habits to build detailed profiles for targeted advertising; and sells cloud-connected, A.I.-powered speakers and screens for our homes. It acquired a company that makes mesh Wi-Fi routers that have access to our private Internet traffic. Through Amazon’s subsidiary Ring, it is putting surveillance cameras on millions of people’s doorbells and inviting them to share the footage with their neighbors and the police on a crime-focused social network. It is selling face recognition systems to police and private companies.
I am shocked at how unregulated markets tend to produce monopolies operating in unethical but profitable business categories with impunity.