Katie Notopoulos, Buzzfeed:
And yet, somehow Amazon’s website, the place where it sells a gazillion things that make a gazillion dollars… sucks? The experience of shopping on the site itself fails in spectacularly stupid ways.
For a company that is quite arguably the most important at the moment, that touches infinite aspects our daily lives — how we shop, the groceries we eat, the movies and TV shows we watch, how a massive amount of human labor is compensated, how our government’s postal system works — there are simply giant glaring holes in its main product: Amazon.com.
This is a terrific explanation of what I was referring to when I wrote that Amazon is a fine enough place to buy a specific product, but an awful place to shop.