Pixel Envy

Written by Nick Heer.

Apple Will Replace AirPods Pro Models With Crackling or Unexpected Noise

Kif Leswing, CNBC:

Apple said on Friday that it’s replacing AirPods Pro headphones that have sound problems.

These problems include a static or crackling sound that increases in loud environments and issues with active noise cancellation.

Apple said AirPods Pro made after October 2020 don’t have the problems.

As usual, Apple says that the affected units are only a “small percentage” of all AirPods Pro sets sold. However, I know people who are on their second, third, and even fourth set of replacements and who are experiencing the same issue. This service program is being introduced one year to the day after the release of AirPods Pro, and covers all affected units manufactured before this month — which means nearly all units sold are eligible if they have this issue. Kudos to Apple for replacing them for free and, hopefully, this issue will finally be put to bed. However, since these headphones are sealed objects, this problem will cause an awful amount of environmental waste.