‘A.I.’ and Trust ⇥ schneier.com
Bruce Schneier, Slate:
Knowing that they are under constant surveillance changes how people behave. They conform. They self-censor, with the chilling effects that brings. Surveillance facilitates social control, and spying will only make this worse. Governments around the world already use mass surveillance; they will engage in mass spying as well.
Corporations will spy on people. Mass surveillance ushered in the era of personalized advertisements; mass spying will supercharge that industry. Information about what people are talking about, their moods, their secrets — it’s all catnip for marketers looking for an edge. The tech monopolies that are currently keeping us all under constant surveillance won’t be able to resist collecting and using all of that data.
In this talk, I am going to make several arguments. One, that there are two different kinds of trust—interpersonal trust and social trust—and that we regularly confuse them. Two, that the confusion will increase with artificial intelligence. We will make a fundamental category error. We will think of AIs as friends when they’re really just services. Three, that the corporations controlling AI systems will take advantage of our confusion to take advantage of us. They will not be trustworthy. And four, that it is the role of government to create trust in society. And therefore, it is their role to create an environment for trustworthy AI. And that means regulation. Not regulating AI, but regulating the organizations that control and use AI.
If you only have time for one of these, I recommend the latter. It is more expansive, thoughtful, and makes me reconsider how regulatory framing ought to work for these technologies.
Both are great, however, and worth your time.