A Trans-Atlantic Trip Turns Kafkaesque ⇥ nytimes.com

Gary Shteyngart:

You, American Airlines, should no longer be flying across the Atlantic. You do not have the know-how. You do not have the equipment. And your employees have clearly lost interest in the endeavor. Like the country whose name graces the hulls of your flying ships, you are exhausted and shorn of purpose. You need to stop.

If it weren’t so obviously frustrating for the parties involved, this would seem like a cartoonish nightmare.