Day: 12 July 2022

Allen Pike:

In some ways, that’s the fundamental value proposition of a small boutique, whether it be a furniture shop or a software studio. Giving a shit as a service. Sure, you can always get a commodity good from off the shelf – when you’re selling soybean oil by the 100 ton lot, nobody wants to have a conversation with you about the subtle flavour profiles of different bean oils. But sometimes, you want to buy from someone that’s obsessed about the final product.

The most impressive trick is to pull this off at scale. Giving a shit about the interaction every person has with a medium- or large-scale product is the kind of thing very few vendors have the conviction to do. People remember how they felt even when they do not remember specific moments. That is also true for products and services.

Kristin Cohen, of the U.S. Federal Trade Commission:

The conversation about technology tends to focus on benefits. But there is a behind-the-scenes irony that needs to be examined in the open: the extent to which highly personal information that people choose not to disclose even to family, friends, or colleagues is actually shared with complete strangers. These strangers participate in the often shadowy ad tech and data broker ecosystem where companies have a profit motive to share data at an unprecedented scale and granularity.

This sounds promising. Cohen says the FTC is ready to take action against companies and data brokers misusing health information, in particular, in a move apparently spurred or accelerated by the overturning of Roe v. Wade. So what is the FTC proposing?

[…] There are numerous state and federal laws that govern the collection, use, and sharing of sensitive consumer data, including many enforced by the Commission. The FTC has brought hundreds of cases to protect the security and privacy of consumers’ personal information, some of which have included substantial civil penalties. In addition to Section 5 of the FTC Act, which broadly prohibits unfair and deceptive trade practices, the Commission also enforces the Safeguards Rule, the Health Breach Notification Rule, and the Children’s Online Privacy Protection Rule.

I am no lawyer, so it would be ridiculous for me to try to interpret these laws. But what is there sure seems limited in scope — in order: personal information entrusted to financial companies, security breaches of health records, and children under 13 years old. This seems like the absolute bottom rung on the ladder of concerns. It is obviously good that the FTC is reiterating its enforcement capabilities, though revealing of its insipid authority, but what is it about those laws which will permit it to take meaningful action against the myriad anti-privacy practices covered by over-broad Terms of Use agreements?

Companies may try to placate consumers’ privacy concerns by claiming they anonymize or aggregate data. Firms making claims about anonymization should be on guard that these claims can be a deceptive trade practice and violate the FTC Act when untrue. Significant research has shown that “anonymized” data can often be re-identified, especially in the context of location data. One set of researchers demonstrated that, in some instances, it was possible to uniquely identify 95% of a dataset of 1.5 million individuals using four location points with timestamps. Companies that make false claims about anonymization can expect to hear from the FTC.

Many digital privacy advocates have been banging this drum for years. Again, I am glad to see it raised as an issue the FTC is taking seriously. But given the exuberant data broker market, how can any company that collects dozens or hundreds of data points honestly assert their de-identified data cannot be associated with real identities?

The only solution is for those companies to collect less user data and to pass even fewer points onto brokers. But will the FTC be given the tools to enforce this? Its funding is being increased significantly, so it will hopefully be able to make good on its cautionary guidance.

Tripp Mickle, New York Times:

Mr. Ive and Apple have agreed to stop working together, according to two people with knowledge of their contractual agreement, ending a three-decade run during which the designer helped define every rounded corner of an iPhone and guided development of its only new product category in recent years, the Apple Watch.

This news comes just a day after the publication of a lengthy report about Apple’s car project, in which Wayne Ma of the Information claims Ive’s firm has been an active consultant on its design.

Update: In a profile of Ive’s association with the Terra Carta Design Lab, published yesterday, Deyan Sudjic of Wallpaper also says Apple is a LoveFrom client. Mickle’s scoop feels like it is from a very recent timeframe; he writes of a decision made in “recent weeks”.

Also from Sudjic’s article:

When Ive talks about design, his language is fiercely moralistic. ‘I am angry that most of what is made seems so thoughtless. So many products do not deserve to exist. The minimum that they should do to justify themselves and consume all that material is that their designers should care about them.’

See also the “giving a shit” piece I linked to today.

John Siracusa briefly mentioned something in one of his podcasts that stuck with me and I want to get it in writing for future reference. Ideally, I would like to link back to where I heard this. The problem is that I cannot remember which episode or even which podcast — though I think it was Reconcilable Differences — for full acknowledgement, and neither podcast has a searchable text transcript.

The situation here is that you are moving from an old Mac to a new one, and you have reached the point in Setup Assistant where it asks if you want to transfer data. You agree, it opens Migration Assistant on your new Mac — you open it manually on your old one — and then it runs a few tests in the background to automatically select the fastest transfer method.

In my case, this was peer-to-peer at a painfully slow three-to-six megabytes per second. To move the half-million files from my old Mac, it was looking like a twelve hour operation. But I remembered I had a first-generation Thunderbolt cable laying around and an adaptor — and the tip Siracusa relayed in that podcast episode: Migration Assistant will automatically switch to the fastest method available, even partway through a migration.

So I plugged it in to both Macs and, I kid you not, all my stuff was moved over to the new Mac in the time it took me to boil water and brew a coffee. Remember, this was with a first-generation Thunderbolt connection. Imagine how much faster this could be if you upgrade your Mac more often than I do.

Thanks, John.

Update: The segment where Siracusa discusses this begins around the 32 minute mark in Accidental Tech Podcast episode 485. Thanks to David Anson for pointing me in the right direction.