Undercover Operator ⇥
About a year ago I was with a friend in our local branch of PC World (part of the Dixons group) looking at plasma TVs. We were assisted by a really charming and knowledgable assistant, who I must admit appeared slightly better-dressed and older than most in the store. He must have spent at least 30 minutes with us, explaining the pros and cons of LCD vs plasma, and the best deals available. An excellent impression.
Turns out it was John Browett making one of his regular store visits
Good news for Apple if this guy is essentially the antithesis of the company he used to head.