Substack Sent a Push Alert Promoting a Nazi Blog ⇥ usermag.co

Taylor Lorenz, User Mag:

Substack sent a push alert encouraging users to subscribe to a Nazi newsletter that claimed Jewish people are a sickness and that we must eradicate minorities to build a “White homeland.”

[…]

Substack said that the alert was issued by mistake. “We discovered an error that caused some people to receive push notifications they should never have received,” a spokesperson told User Mag. “In some cases, these notifications were extremely offensive or disturbing. This was a serious error, and we apologize for the distress it caused. We have taken the relevant system offline, diagnosed the issue, and are making changes to ensure it doesn’t happen again.”

One way for a social media platform administrator to reduce the likelihood people will erroneously receive notifications for Nazi stuff is by disallowing Nazi stuff on their social media platform. Sadly, I do not think that is the change Substack is committing to making.