Written by Nick Heer.

Archive for July 28th, 2011

Teaching Your Customers

James Hoffman:

The next time that you complain about your customers it might be worth checking whether they might just be acting in the exact way you’ve trained them to.

Via Alex Beecher, who added this:

Some people are going to be assholes, because some people are assholes. But no one should feel that they need to be.

Wise words.

Whither the Foreign Bureau?

Despite every story making it clear high up that the prime and only suspect was Norwegian, both nationally and ethnically, and several eyewitnesses accounts of a blond man speaking Norwegian being the shooter on Utoya, the Post devoted six paragraphs and the Star a whopping nine over the course of their stories to Islam, Al Qaeda, Afghanistan, etc.