Five-Finger Education Discount ⇥ mjtsai.com

Dave Howell, as quoted by Michael Tsai:

9/14/14: Sold 500 edu copies of Air Display 2.

4/25/16: All 500 refunded.

No explanation, contact, or even customer name.

I’m guessing some school district returned its trial iPads and went Android but who knows.

Basically Apple let them use my app for free for two whole school years without even asking my permission.

A lack of decent, consistent communication is the root of so many of the issues plaguing the store, whether it’s apps being rejected for ridiculous and inconsistent reasons, or poor advice from the App Review team. Open, reliable communication between Apple and its developers has never been a strong suit for the company, but it ought to be a priority.