Samsung launched a website today in an attempt to highlight their design philosophy, presumably to counteract Apple’s assertions in the ongoing Big Company 1 v. Big Company 2 trial. Jony Ive has taken a fair amount of flak for what he’s said in product introduction videos, but it’s nothing on the bullshit Samsung espouses:
Using the idea ‘Make It Meaningful’ as inspiration, we wanted to create a platform to present influential design stories and solutions to be shared around the world. Samsung Electronics’ introduces the meaningful stories behind the design of their products as they strive to create the culture of tomorrow.
Samsung believes in the value of people’s dreams.
Therefore, our design should begin with empathy for people’s lives.
I have no idea what that means. I understand what all the words mean, but I don’t understand how Samsung is applying this to industrial and interface design. Maybe it’ll be clearer when it’s explained in the context of a specific product like, I dunno, the Galaxy S4:
The design of the Galaxy S4 is an organic combination of rational form and emotional CMF (Color, Material, and Finish).
Contrast, if you will, to the oft-parodied style1 of a Jony Ive video, like the one for the iPad Air. After talking about the engineering required to make it smaller and lighter, Ive explains why this engineering was necessary:
There’s a simplicity to it, but there’s nothing precious about it. This integrity — this durability — inspires confidence in a product that’s meant to be taken places, handled, and really used.
I think this is the essential difference between the two approaches. Good design — like that from Apple — starts with the end goal of how a product will be used, and what the customer will gain from owning and using the product. Poor design doesn’t necessarily consider this, and hopes to justify its choices after those decisions have been made. In other words, the choices are arbitrary, or made with a goal not necessarily driven by the usage of the product. For example, Samsung may choose to make their phones primarily from plastic because it simplifies the production process. But a user doesn’t care about the production process; they’re interested only in how they use the product. Good design is concerned primarily with its function.
I don’t trust most analysts, but KGI Securities’ Ming Chi-Kuo has ridiculously good sources. While his word is not as golden as that of some other pundits, he’s usually reasonably accurate with product details. So, when he provided previously undisclosed details on the next iPhone, my ears perked up a little:
In line with previous rumors, Kuo believes the new 4.7-inch model will come with a 1334×750 Retina display at 326 pixels per inch, while the 5.5″ will see a 1920×1080 screen at 401 ppi. Both devices will have the same aspect ratio to the iPhone 5, meaning apps will not need to be redesigned for the second time in three years.
As far as I know, this is the first time anyone has mentioned a precise display resolution — other reports have merely guessed at display size. That difference gives me a smidge more confidence in Chi-Kuo’s report.
Now, let’s talk scaling. Apple has been emphasizing the use of auto layout and PDF assets where possible for a couple of years now, but what about bitmap assets, or apps that don’t use auto layout? Barring a ridiculous idea of Apple simply barring the installation of those apps until they get updated, there are two ways scaling could be handled:
Apps could be letterboxed, like when you run an iPhone app on an iPad. That mans that everything stays the same pixel size, and, if the 326 PPI density on the 4.7-inch model is true, the same physical size, too. But, while that looks passable on an iPad, it’s probably a lot less nice on a phone.
Apps could be stretched to fill the display. This seems much more likely, given that it’s what occurred when the iPhone 4 was introduced. But, while scaling non-Retina apps to the Retina display looked gross, scaling Retina apps up by a little bit will probably look a helluva lot better. Consider the scaling options available on Retina MacBook Pros, for example: while non-panel-native resolutions make everything look a little bit blurry, it’s largely masked by the high-density display.
I’m still very skeptical of the 5.5-inch model, though. That seems gigantic, even by crazy huge Android phone standards. It’s going to be an exciting 2014.
Even a stoppedclock is right twice daily. Zach Epstein of BGR got a big scoop on details of Amazon’s upcoming smartphone. Most of it is par for the course for a contemporary phone, but this is new:
Beyond those two units, the device houses an additional four front-facing cameras that work with other sensors to facilitate the software’s 3D effects. One source tells us these four cameras, which are situated in each of the four corners on the face of the phone, are low-power infrared cameras.
The device’s extra cameras are used to track the position of the user’s face and eyes in relation to the phone’s display. This allows Amazon’s software to make constant adjustments to the positioning of on-screen elements, altering the perspective of visuals on the screen.
Well-spotted feature by Tom Warren, as reported by iMore’s Rene Ritchie:
Apple could obviously change the PassKit format to block what Microsoft is doing here, and I think they have fair grounds to do so, but I hope they don’t. There are loads of Androidapps that support the .pkpass format, and it’s become a de facto standard in the industry. In fact, it’s one of the only standards in the mobile payment solution space.
Windows Phone 8.1 has sort of been released. It’s only available to developers right now, but it appears to be the gold master version that will be installed on new phones starting later this month. The reviews have been rolling in this morning; I liked Harry McCracken’s, for Time. On Cortana, the new virtual assistant:
Cortana understands some complex requests beyond the ken of Siri and Google Now, such as ”Schedule the Reno trip for Monday through Thursday.” It’s also particularly adept at reminders. For instance you can tell it to remind you to buy key lime frozen yogurt the next time you’re at Safeway—either a specific Safeway, or any Safeway. Or to nudge you to ask your boss for a raise the next time you talk to him on the phone.
Also nice for people who think talking to a fake person inside their phone is a bit weird, like me: you can type anything you want to say to Cortana. It sounds like an exciting mashup of Google Now and Siri, bettering both in some ways, and not matching either in other, bafflingly obvious, ways.
The biggest issue with all of these virtual assistants, though, is their unpredictability:
Of course, all three of these assistants are capable of being eerily helpful one moment, and hopeless the next: For instance, none of them gave me a direct answer when I asked “What time is Mad Men on tonight?”
There are commands and queries which feel completely natural for the software to interpret, yet they fail in a strange black hole sort of way.
This update looks huge, and very exciting. Would I switch from my iPhone? Well, not yet. Windows Phone now matches its competition in features you’d expect, but its ecosystem is still pretty weak. It’s an unfortunate Catch 22: users won’t buy Windows Phones because their favourite apps aren’t on it because users won’t buy Windows Phones because…
I’d love to take one of these phones for an extended spin, however. Spending a month with a Lumia would be very interesting.
Apple — and, to a lesser extent, other developers such as Microsoft — cannot be relied upon to support old file formats. The responsibility then falls to the user. If you use an app that creates files in a proprietary format, as soon as a new version comes out you should update all of your documents to the new format. It’s not fun to do this, but there will probably never be an easier time. And it may be a lossy process, so you should also keep the versions in the older format.
At WWDC 2005, Steve Jobs quoted some of his favourite reviews for the then-new OS X Tiger release. One in particular, from CBS’ Larry Magid, stood out to me:
I remember writing an article about Lotus 1-2-3 back when the product was released during the 80s … It may have been nearly two decades since I wrote that column, but it took Spotlight less than two seconds to find it.
Unwavering support for older versions of software has a tendency to produce cruft and bugs, but it also means that old-ass files can be launched without too much hassle. I bet Magid could find that article even faster on today’s SSD-equipped Macs, but he’d be damned if he could open it.
Then again, I subscribe to the school of thought that we’re still trying to figure out this digital archival monkey business.1 In the future, I think we will find ways of recovering data from outdated and proprietary formats if that data is really important.
One of my professors works at the Government of Alberta archive, backing up and restoring old recordings to a digital format. Since they’re stored on Government servers, the great irony is that these digital files will, inevitably, be backed up to a magnetic tape. ↩
iCloud has potential—given the size of the iOS and Mac OS X user base, it’d be stupid to claim it didn’t. But to really succeed, especially if Apple wants it to eventually replace the filesystem, I think iCloud needs to address its capacity and pricing disparity; it needs some way to handle documents outside of applications (an iCloud folder with subfolders would work well), and it needs to be available to all developers, regardless of where they sell their apps.
As a sync service, iCloud spans the gamut of frustrating to sublime, depending on where you live and whether Mercury is in retrograde. As a cloud storage service, it’s woefully frustrating. Griffiths mentions three great reasons why.
For me, the single biggest frustration is the inability to edit a single document with multiple applications, because everything is siloed and segregated. This is great for security, but terrible for much real-world use, especially for so-called “power” users. When I write a longer-form article, for example, I like to make changes on my iPhone and iPad using Byword, but I prefer Markdrop or TextMate on my Mac, because I’m hardcore like that. TextMate doesn’t support iCloud (it isn’t sold in the Mac App Store), but even if it did, I wouldn’t be able to seamlessly edit that file using different apps on different platforms.
Even on the same platform, iCloud makes for a frustrating experience. Imagine a dream world where you’d be able to store your iPhoto library in iCloud, so it’s always backed up and safe. Now imagine editing photos in that dream world, and witness how it crumbles: you make a few basic edits in iPhoto, then you want to remove that distracting telephone pole using Photoshop. What do you do?
iCloud has the potential to be a great product, and it needs to be. It isn’t yet, though.
With Windows XP having reached end-of-life status, Microsoft took the opportunity to look back at the creation of Bliss, the default desktop picture. It’s too bad that such a beautiful photograph was never distributed in a resolution suitable for today’s dense displays, but it’s the kind of photo that works quite well even on the lower-resolution displays of 2001.
There are a couple of reasons I’m linking to this article from Ars Technica’s David Kravets. The first reason is that the headline contains the phrase “hacker/troll”, which is both very apt for weev, and would be pretty great on his business card.
The second reason is far more important: weev was charged and convicted under the Computer Fraud and Abuse Act, despite him not having hacked anything, really:
His attorneys argued all along that in order for the CFAA to have applied in this case, there needed to be some sort of “password-gate” or other way of keeping someone out of the AT&T website, which was not present here. They maintained that Auernheimer did not hack into servers or steal passwords. Rather, a major network security flaw at AT&T was discovered and exploited.
Basically, AT&T was stupid enough to verify authorization based on the validity of a URL. All weev did was play around with the URL, thereby exposing information that is implicitly public, but should be private. In other words, weev was convicted for an AT&T problem. The reversal of these obviously overzealous charges is very good news.
Don Melton generously shared some of his memories of Steve Jobs in Jim Dalrymple’s Loop Magazine; now he’s published those memories in full on his own website:
Ken and I hadn’t seen Bud [Tribble] in months, not since Eazel shut down, so were all making guesses about the reason for his visit. Tiring of the conjecture, I finally just stood up, cupped my hands and called out to him.
“Hey, Bud! Come over and see your old pals when you’re done to talking to that guy.” Bud looked up — slight pause — and “that guy” turned around to stare at me.
It was Steve Jobs. Of course.
I will forever remember his look — a slightly lopsided and tight-lipped half-smile, eyebrows narrowed as if to say, “I don’t know who you are but I won’t forget that.”
Some of these memories — like the one above — are of Jobs’ famously intense personality. Others are relaxed and personal, and quite touching. Well worth the read.
Last year, the two-man team of Tamper released Morning, which was a super nice way to view an overview of your day should you pick up your iPad first thing. However, if you’re like me, you reach for your iPhone first. Happily, the same beautiful experience is now available there.
Ideally, this is the sort of thing which should be built-in. Until it is, Morning is a beautiful way to start your day. It’s a free update for existing users, or you can pick it up for $3.99 (that’s an affiliate link, by the way).
Insightful article from Brad Stone and Ari Levy, for Bloomberg Businessweek. There’s something worrying about the new Dropbox direction, though:
After a months-long search, the company recently added a chief operating officer, former Google executive and Motorola CEO Dennis Woodside. Dropbox has also added a prominent fourth member to a board of directors that Houston has until now kept small — Condoleezza Rice. The former secretary of state’s consulting firm, RiceHadleyGates, has been advising the startup on management issues for the last year. Now she’ll help the company think about such matters as international expansion and privacy, an issue that dogs every cloud company in the age of Edward Snowden and the NSA. “As a country, we are having a great national conversation and debate about exactly how to manage privacy concerns,” Rice says about her new position. “I look forward to helping Dropbox navigate it.”
Rice was the American National Security Advisor from 2001 until 2005, and was Secretary of State thereafter until 2008; she was therefore one of the people who helped craft the eavesdropping laws and strategy that form the backbone of the “great national … debate about … privacy”. To my knowledge, she has not changed her views on these issues, nor publicly disagreed with warrantless wiretapping or other anti-privacy policies. Now she’s advising Dropbox on privacy. That’s worrying.
Apple seems to be testing a new notification feature in its Maps application, based on a report and screenshots captured by a MacRumors reader.
The user reported an error to Apple in the Maps app on April 6 and was given an option to receive a notification when the issue was resolved, with Apple sending a push notification on April 8 indicating the problem had been fixed.
This is a great start to letting users know that their problems are being looked at and resolved. However, there remain longstanding problems, such as Redwood Meadows Golf Club appearing roughly forty kilometres away from where it should be (I reported this in July 2012), and the entire city of Belgrade being shafted. Some of the other issues I noted in my iOS 7 review have been fixed, however, so all it takes is writing an article which then gets picked up on TechMeme and Daring Fireball. Easy, right?
I’m an on-again-off-again Mailbox user; one of the reasons I’m currently using the default iOS Mail app is due to a lack of a Mac version. While the emphasis on “Inbox Zero” is a little irritating, I do enjoy the inbox-as-todo-list metaphor. For me, at least, this is usually the case.
Happily, there’s lots of big news from Dropbox today, kicking off with a version of Mailbox now available for Android, and a beta of the app for Mac. The Android app looks great (that article from Ellis Hamburger is chock full of great insidery stuff about Mailbox, too), while the Mac app is a beautiful complementary product. It might be enough to get me to switch back on iOS.
Let’s say you’re included in an office email chain welcoming a new employee. It’s probably the right thing to do to say hello to your new colleague, but at that point, who needs to see each and every reply? Most people would archive the thread, and then sigh as it returned to their inbox with each and every reply-all.
Automation tools like these tend to come from a very earnest intent, but often lack the sophistication and nuance of an actual human being. Therefore, they tend to replace the problems they solve with new ones. Given the intelligence of Dropbox and Mailbox, however, I’m optimistic.
Dropbox is also releasing an intriguing new app called Carousel, which is essentially a dedicated app for Dropbox’s existing Camera Roll feature. In a hilarious promo video, it appears that Dropbox intends for you to add all your photos to the app, including those from analog sources. I’m excited to see how that works.
After all this, it’s even more weird to me that Box is the online storage company currently going through the IPO process.
There won’t be another iPhone, not even if Steve Jobs were still running Apple, not for many years to come. But there will be many, many things that, taken together, make the iPhone much more valuable. There won’t be anything as big as the iPhone but there will be things that, taken together, make the iPhone bigger.
I’m sure you’ve seen the news about this, so it seems a little redundant to restate just how catastrophic this flaw is.
That said, I’ve seen a fair amount of speculation that this bug was either used or even introduced by the NSA. Apparently, honeypots have seen activity related to this bug, so it was at least a little bit known prior to its disclosure earlier this week; therefore, it wouldn’t surprise me if it were one of the (likely many) vulnerabilities used by intelligence agencies. However, it appears to be an honest bug that has been present in OpenSSL’s heartbeat implementation since day one. That raises questions of its own regarding the safety and reliability of the open source critical security tools that form the backbone of the web, but it does not indicate malicious intent.
Great new “bonus” edition of Kirby Ferguson’s excellent Everything is a Remix series explaining the shitty entity of the patent troll.
As a non-lawyer idiot on the internet, I still think parts of the proposed American legislation don’t go far enough. Patents — especially technology patents — should be valid for much less time than they are currently. Additionally, there should be a requirement for filed patents to be used in a real-world product within a certain number of years; if the patent goes unused after this time, it becomes invalidated. Sort of a reverse of “patent pending”.
I haven’t received the new profile layout yet, but based on those who have, it looks substantially more complex and intimidating than Twitter really is. I’ve seen some people comparing the new layout to Facebook’s profiles; that’s not encouraging.
Still, as someone who enjoys Tweetbot, I won’t see this redesign.
In January 2013, James Vincent of TBWA/Media Arts Lab — Apple’s ad agency — wrote a pretty brutal email to Phil Schiller suggesting that Apple reconsider much of their internal corporate culture (capitalization [sic]):
we understand that this moment is pretty close to 1997 in terms of the need for advertising to help pull apple through this moment.
Schiller didn’t like that at all:
This is not 1997. Nothing like it in any way.
The timing of these emails — considering turnaround time — suggests that these are the kinds of ads that were being discussed as being insufficient and a bit wet. Shortly after, the impeccable “Photos Every Day” ad aired, followed by the equally wonderful “Music Every Day”. I’d say Schiller got his wish for a drastically better campaign.
Update:Apparently, Media Arts Lab encourages entirely lowercase emails.
I started this piece at the San Francisco airport. I wrote the majority of it in the city of Leicester. I found the ending sitting in the park at Soho Square, and I finished it somewhere over northern Canada at 32,000 feet. That’s five days. That’s 5,654 miles and counting. This might not be your travel life, but these could be your travel tips.
I don’t get to travel much, but when I do, I follow much the same carry-on-only, crazy-organized strategy. It saves stressing over whether your bag made the connecting flight, whether you forgot to pack something, and — for those of us who prefer trains over planes — a smaller bag means you won’t worry that someone is diddling with your luggage at the other end of the train car. It’s just a better way to travel.
As Tonx has grown we’ve added friends to the team, assembling top talents in green coffee sourcing, coffee roasting, software development, design, marketing, and customer service. One thing we lacked though was a dedicated production facility that would allow us to continue growing and improving. Getting there meant either raising a serious wad of venture capital (no picnic!) or finding a partner in the industry that shared our values and ambitions.
With Blue Bottle, we have found a more established company that still has an innovative startup culture, continues to evolve, and is dedicated to improving people’s experience of coffee on an ambitious scale. And they have resources we could only dream of.
Huge and great news for Tonx. While I wasn’t necessarily a fan of the coffee I received, Tonx’s beans are still far better than almost anything else you can buy; I’m just spoiled. Blue Bottle’s roasting expertise and Tonx’s pioneering distribution sounds like a great combination to me.
I don’t know when the first time was I learned that I was ugly. Or the part where I was taught to despise my dark skin, or the part where my mother’s friends or old aunts yelled at us to stay out of the sun and not get so dark. I hear this from dark girls all the time. I don’t know how we were taught to see a flattened blackness, to fear our own shades of dark. I do know how we accepted the narratives of white society to say that dark skin must be pitied, feared, or overcome. There are overwhelming images of dark-skinned peoples in Western imagination that show us looking desperate, whipped, animalistic. Our skin blown out in contrast from film technologies that overemphasize white skin and denigrate black skin. Our teeth and our eyes shimmer through the image, which in its turn become appropriated to imply this is how black people are, mimicked to fit some racialized nightmare that erases our humanity.